It is one of the companies that has won the confidence of the Iraqi citizen, and that has achieved a prominent position in the field of providing the finest luxury home and electronic appliances. This is due to the accuracy, dedication, good design and great efficiency that characterize Heifer products. Heifer Company falls under the umbrella of Adwaa Al-Faez Company for General Trading and Commercial Agencies Ltd., which was established in 2010. Heifer manufactures home appliances with the highest international quality standards, such as high-quality air conditioners, which have been specially developed to give the best performance at the highest temperatures. We put our customers at the forefront of our priorities in all that we manufacture, develop and innovate to provide everything new and unique in the field of home and electronic appliances. Heifer Company has a specialized maintenance system for after-sales services, and we offer a real guarantee and maintenance worthy of the name of this company, and it is continuing to achieve its future goals in this regard. From this standpoint, Heifer Company has become one of the reliable companies in Iraq.
Hiver understands that the privacy of your personal information is important to you and us. Below is information about the types of personal information we receive and collect when you visit the Hiver-iq website, and how we protect your personal information.
As with most different websites, we collect and use data in log files. The information in the log files includes your Internet Protocol (IP) address, your Internet service provider (ISP), the browser you used to visit our Site, the time of your visit, and the pages you visited on our Site.
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Essential cookies are necessary for you to navigate and move around the site, and do not store any information that could be used for advertising purposes. Without essential cookies, our site will not function properly.
These cookies store information, such as your personal preferences, and use it to personalize a unique experience for you. This may include displaying a popup only once in your visit, saving your language preferences, or allowing you to automatically sign in to some of our features. Advertising cookies Some third party advertisers may use cookies or web beacons when advertising on our site. They will send information to these advertisers (such as Google through the Google AdSense program) including your IP address, Internet service provider, the browser you used to visit our site, and in some cases information about whether you have Flash installed.
It is our intention to ensure that our customers are satisfied with their purchases with us
We completely understand that sometimes you may change your mind regarding your purchase. If you change your mind before receiving your order, just call or send a message via the WhatsApp application to the customer service team at 07800060165 to cancel your order and we will use all available reasons to cancel it, provided that your order has not been implemented after the moment of contacting us. In the event that your order has already been processed, in any case, you can always contact the Customer Service Center and we will be happy to assist you
To request a return, just call or send a message via the WhatsApp application to customer service at 07800060165, and the specialized team will arrange the return process according to your desire. All products must be returned to us unused and with all accessories and labels - if any - still attached and in the same condition as received in the original box and packaging along with the original invoice within 3 days / 72 hours of the date of receipt. We will then refund your payment (excluding applicable taxes or import duties, delivery charges and returns) Returns of damaged or soiled product(s) may not be accepted and may be returned to you We do not cover shipping charges for the product/s returned to us, the return charges will be charged at your expense. In the event that you received the wrong product or if the product you received was damaged or defective, or if you simply wish to return your product for any reason, please contact our customer service team at 07800060165 substitution Please note that we do not provide an exchange service. You must return your product first, and then you can order another new product that you want to buy, of course, subject to our product availability.
The warranty we offer you depends on the manufacturer's or distributor's warranty based on their terms and conditions and the warranty period mentioned on the product page. In the event that the product does not have any warranty, it must be mentioned on the product page.